Are you looking for an office building cleaning service that measures its work? At GVTA LLC ® of Greater Cleveland-Akron-Toledo, we believe it’s crucial to provide our customers with plenty of data to back our services. Our rigorous commitment to measuring our performance and using that information to improve the results we deliver sets our company apart from other commercial cleaners in the Cleveland, OH area. This approach has enabled us to become a trustworthy commercial cleaning partner for business owners in Cleveland and other communities in NE Ohio. Read on to learn about the tools we use to ensure a measurable clean for our customers.
Better Office Building Cleaning with the GVTA LLC Tracker
We understand that business owners can’t objectively assess the quality and consistency of the services that we offer without quantifiable data. That’s why we’ve created a system that enables us to assess the work that we do while improving communication with our clients and remaining accountable to sky-high standards. This system, the GVTA LLC Tracker®, includes tools with recording and assessment capabilities such as the following:
- On-site communication logbooks. Our customer communication logbooks act as a detailed record of each of our cleaning visits so our clients always have this information on hand. In addition, they offer business owners a convenient avenue for written communication with our cleaning team, which can be especially beneficial when we work during off-hours.
- Repeated checklist assessments. Before cleaning your facility, we’ll first conduct a baseline assessment using a 50-point checklist, giving us important data about the current cleanliness of your office. After working together for 30 days, we’ll perform a second assessment to measure the positive impact we’ve made on your facility. We’ll also use this information to determine how we can continue to improve your workplace with our office building cleaning services.
- Satisfaction surveys. While it’s important to us that we maintain our internal standards, it’s equally important that we hold ourselves accountable to your standards. Customer satisfaction surveys from third parties give us the type of feedback we need to build stronger relationships with our clients and refine our cleaning processes.
Schedule a free cleaning consultation today to learn more about how our office building cleaning services can provide a measurable clean for your business facility in Cleveland or a neighboring town in the NE Ohio area. Call GVTA LLC of Greater Cleveland-Akron-Toledo at (440) 605-9000 for details.